White Horse Ā» PROfilerā„¢ Terms & Conditions

PROfilerā„¢ TERMS AND CONDITIONS

and welcome!

These PROfilerā„¢ Terms & Conditions apply to one-on-one arrangements only. They comprise a binding contract that takes effect upon payment. I will include a link to this page in your membership confirmation email, so that you can print and/or return to them anytime you like.

Terms & Conditions

THIS DOCUMENT IS AN ADD-ON TO THE UNDERLYING WHITE HORSE DIVORCE TERMS & CONDITIONS.

The two together form a single contract between you and White Horse Divorce. The Terms & Conditions (link opens in separate tab) apply to all Site visitors and Content purchasers, including all Members. These PROfilerā„¢ Terms & Conditions supplement those Terms & Conditions for PROfilerā„¢ Memberships.

What if the two Agreements don’t match? No worries! In the event of any material conflict or ambiguity between these PROfilerā„¢ Terms & Conditions and the underlying Terms & Conditions, the PROfilerā„¢ Terms & Conditions shall supersede and replace the conflicting portion as it applies to our PROfilerā„¢ Members.

One last time… By clicking below, you acknowledge your familiarity with and agreement to the Terms & Conditions as well.

Definitions

The definitions of certain capitalized terms on this page (above and below) can be found here, in the underlying Terms & Conditions.

The only additional definition is that “I” or “me” means me, Anne MacIver, owner of White Horse Divorce (as defined at the link) and founding member of Anne MacIver LLC.

Initial payment & calendar reset. You have received an invoice for a first-month payment of $250, which covers our kickoff consultation. Membership Site access takes effect immediately. Full PROfilerā„¢ benefits will begin, at Tier-specific monthly pricing, on the 1st day of the month following that initial payment and will continue to correspond to calendar months for the duration of your Membership.

Auto-renewal. The 1st-of-the-month payment referenced immediately above will occur automatically. All White Horse Memberships are recurring events that auto-renew monthlyā€”the reason I include PROfilersā„¢ in this setup is so that people who have secured a consultation slot wonā€™t lose it as new people submit requests.

Review of written materials (PROfilerā„¢ Tier 1 only). Review of written materials such as notes, spousal communications, spreadsheets, documents, etc., is included in the PROfilerā„¢ Tier 1 Membership under the following terms:

Ā» Within reason. Review of written materials can be extremely time-consuming! The volume of materials must be reasonable. We can work together to prioritize if/as necessary.

Ā» Pre-consultation. Written review is offered for the purpose of discussion; therefore, such materials should be provided in an organized fashion in the lead time before a scheduled consultation. A neverending drip of materials is outside the scope of membership, as it would make both of us crazy. šŸ˜Š

Ā» No legal feedback. As explained below and basically everywhere else on this Site, the PROfilerā„¢ arrangement does not create an attorney-client relationship. This means that I will not review legal documents for purposes of legal feedback or advice. Keeping that in mind, I am happy to read such documents along with other materials for the purpose of getting up to speed on your circumstances. Together, we may create a list of questions for your/a lawyer, just as we may create a list of questions for a therapist or realtor, or accountantā€”or we may not, depending on your situation.

Confidentiality. There are two kinds of confidentiality applicable to a client-coach arrangement:

Ā» Ethical. I wholly abide by the principle that everything you say to me is highly confidential and will be disclosed only in the event so compelled by law. Your privacy does not stop with the substance of our communications; I won’t even identify you as a client.

Ā» Evidentiary. “Evidentiary privilege” refers to protecting communications from becoming evidence in a court case. In our case, the rules of divorce coaching should apply. The American Bar Association recognizes this field as follows:

Divorce coaching is a flexible, goal-oriented process designed to support, motivate, and guide people going through divorce to help them make the best possible decisions for their future, based on their particular interests, needs, and concerns.Ā Divorce coaches have different professional backgrounds and are selected based on the specific needs of the clients.Ā  For example, some divorce coaches are financial planners, mental health professionals, lawyers, or mediators who have experience dealing with divorcing clients.

The extent of any corresponding confidentiality protection is subject to interpretation and change. Despite the technological and ethical measures I take to protect the privacy of the women I serve, I cannot promise you that I can protect our conversations or related exchanges from coming out in all circumstances. I have faith in the wisdom of our judicial system and will do my best to protect your confidence at all costs, but there are few guarantees when it comes to American courts.

Refunds. I cannot offer refunds (except as specified in the “Cancelation” clause below), which is why I take the time to set forth all these fun details prior to checkout.

Rollovers. I’m happy to let you roll over unused sessions month to month! The challenges come from the fact that I am one person with a limited number of hours I can set aside for personal consulting, much less new clients. I also need to be able to predict life going forward. Therefore, I have to set the following parameters:

Ā» PROfilerā„¢Ā Tier 2 ā€“ Schedulable hours in a single month capped at three; rollover balance may not exceed two. In other words: This Membership permits a maximum of three usable consulting hours in a single month, and you may convert unused sessions to rollovers as long as your resulting rollover balance will not exceed two.

Ā» PROfilerā„¢Ā Tier 1 ā€“ Schedulable hours in a single month capped at five; rollover balance may not exceed three. In other words: This Membership permits a maximum of five usable consulting hours in a single month, and you may convert unused sessions to rollovers as long as your resulting rollover balance will not exceed three.

(If all of this sounds like a Monty Python skit, just call me and we can talk it through.)

Ā» Unused sessions exceeding your allowable rollover balance will be lost and cannot be refunded. In other words, if you reach the end of the month with the maximum rollover balance in your account, any additional unused sessions will be lost rather than added to your balance. This is the case even if I cancel our arrangement, so please keep an eye on the numbersā€”neither of us wants you to lose sessions!

Cancelation. These terms differ from those applying to other Memberships, as described in the Terms & Conditions, so please read them carefully!

Ā» Who can cancel? This arrangement has to work for both of us, which means either of us can cancel at any time.

Ā» How can I cancel? You will find the cancelation function on your Membership account page. If you need only one month with me, or you reach a place where you wish to cancel, please remember to do so to avoid nonrefundable auto-renewals!

Ā» Effective when? The PROfilerā„¢ Membership terminates immediately upon cancelation by either of us, and any/all remaining days in your PROfilerā„¢ month are canceled; however, if you want to drop down to an Anchorā„¢ or Allyā„¢ for the remainder of your term, just let me know!

Ā» Refund for time remaining? In the event I initiate a cancelation, I will advise you in advance and gladly refund your unused sessions, subject to the Rollover terms and limits below. If you initiate the cancelation, there is no refund for any remaining/unused days or consultations.

Changes. If I change or amend these PROfilerā„¢ Terms and Conditions, the change(s) will not apply to concluded Memberships or terms underway but will apply to future Memberships including your first renewal cycle following the change(s). I will send an email to all affected Members, and you will have the chance to decide at that time if you wish to continue under the new terms or conclude your Membership at the end of your month.

To start working with me, please check the box below, hit Submit, and watch your email for instructions on booking our kickoff session!

I sincerely look forward to helping you.

x Annie

Updated on February 22, 2023